Pricing, Plans & Fair Use Policy
This policy outlines how Velocity structures subscription tiers (Free, Pro, Enterprise), second-by-second metered compute, dynamic resource headroom during rush periods, plan modifications, suspension refund discretion, and fair usage guidelines.
1. Overview of Subscription Tiers & Resource Matrix
Velocity provides a unified cloud developer sandbox environment offering three distinct subscription tiers tailored to individual developers, power users, and enterprise organizations:
Essential developer compute for exploring sandboxes, testing code & building projects.
- Up to 4 vCPU & 8GB RAM per sandbox
- High-speed NVMe SSD persistent storage
- VS Code Server, JupyterLab & Web Terminal
- Community resource pool with automated scaling
- Up to 3 AI assistant messages / hour
- No Live Resource Resizing
- No Real-Time Telemetry & Performance Graphs
- No Direct Terminal SSH Access
- No GPU Acceleration (H100/H200/RTX)
- No Activity Logs Audit Trail
- No Advanced Third-Party App Connectors Via MCP
Designed for power developers needing high performance, instant headroom & live analytics.
- Priority queue admission & higher resource headroom during rush times
- On-Demand Live Resource Resizing (CPU, RAM, NVMe SSD)
- Full Third-Party App Integrations & MCP Connectors (GitHub, Gmail, Slack, Linear, Notion & Many More developer toolkits)
- Real-Time Telemetry & Historical Performance Graphs (CPU/RAM/Disk)
- Direct Terminal SSH Access to sandboxes
- High-Performance GPU Acceleration (H100, H200, RTX 5090)
- Password Protection & Custom Expiration on shared links
- Comprehensive Activity Logs Audit Trail
- 10 AI assistant messages per hour
- Priority and faster developer support
Designed for organizations requiring team multi-tenancy, compliance & enterprise SSO.
- Organization Creation & Multi-Tenant Team RBAC
- Single Sign-On (SSO) via SAML 2.0, OIDC & SCIM User Provisioning
- Dedicated Enterprise Integration Vaults, Custom MCP Proxies & Private Third-Party Connectors
- Custom API Rate Limits, Volume Pricing & Custom Resource Ceilings
- Guaranteed SLA Uptime (99.99%) & Custom Invoicing Terms
- White-Labeling, Custom Domains & Branding, Private/On-Premise Deployment, Dedicated Isolated Compute & Private VPC Peering
- 24x7 Dedicated Enterprise Support & Solutions Architect
Base Compute & Storage Rates (Second-by-Second USD Metering)
Running containers consume compute strictly per second from your prepaid wallet balance or plan quota. When containers are stopped or hibernated, compute fees halt instantly and only persistent NVMe disk storage is charged.
High-performance container processor threads billed strictly per running second.
Ultra-low latency memory allocation for smooth build and container execution.
High-IOPS persistent storage volume. Retained while sandbox is stopped.
Dedicated GPU Acceleration Catalog & Rates
Pro and Enterprise subscribers can attach dedicated NVIDIA GPU acceleration to any sandbox container with per-second billing:
| GPU Model | VRAM | Architecture | Rate / Second | Approx. Rate / Hour |
|---|---|---|---|---|
| NVIDIA RTX 4090 | 24 GB GDDR6X | Ada Lovelace | $0.0003025/s | $1.089/hr |
| NVIDIA RTX 5090 | 32 GB GDDR7 | Blackwell Client | $0.0003938/s | $1.417/hr |
| NVIDIA RTX PRO 6000 | 48 GB GDDR6 ECC | Ada Lovelace Pro | $0.0009262/s | $3.334/hr |
| NVIDIA H100 PCIe | 80 GB HBM3 | Hopper | $0.0012067/s | $4.344/hr |
| NVIDIA H200 SXM | 141 GB HBM3e | Hopper Ultra | $0.0013871/s | $4.993/hr |
2. Metered Compute Lifecycle & Granularity
Velocity utilizes high-precision micro-USD metering. Charges are calculated at 1-second intervals directly tied to container state transitions:
- Active Running State: When a container is booted (via Web IDE, terminal, API, or SSH), allocated vCPU cores, RAM gigabytes, and GPU accelerators incur second-by-second charges.
- Hibernated / Stopped State: When a developer stops a sandbox, compute processor threads and memory allocations are released to the fleet. Only the attached NVMe storage volume is retained and billed.
- Destroyed / Deleted State: When a sandbox is deleted, volume storage and container instance charges cease immediately with zero residual costs.
3. Rush-Time Resource Balancing & Peak Capacity
To maintain sub-second container startup times and prevent multi-tenant noisy neighbor degradation during global peak hours:
- Pro & Enterprise Priority Headroom: Pro and Enterprise accounts are allocated reserved capacity headroom. During heavy cluster traffic or peak developer hours, Pro/Enterprise sandbox startup and live spec resizing take immediate precedence over shared community workloads.
- Free Tier Dynamic Scheduling: Free sandboxes utilize shared community cluster pools. During rare extreme rush periods, Free sandbox admissions may experience brief queue delays or automated idle timeouts to protect active developer sessions.
4. Plan Modifications, Feature Evolution & Notice Period
Velocity reserves the right to introduce new subscription tiers, adjust pricing models, update resource allocations, or modify feature matrices as infrastructure technologies advance:
- Advance Price Notice: For any recurring subscription price increase or reduction in core plan limits affecting active paying customers, Velocity will provide at least 30 days advance notice via email and in-app dashboard alerts.
- Grandfathered Terms: Customers on prepaid annual commitments will maintain their contracted rates and terms until the expiration of their active annual billing term.
- Right of Cancellation: If any upcoming plan or price adjustment is unsatisfactory, customers retain the right to cancel or downgrade prior to the next billing date with zero penalty.
5. Account Suspension, Abuse Enforcement & Refund Discretion
Velocity maintains automated security and anomaly detection systems. In the event of account suspension or blocking, Velocity reserves the absolute right to evaluate refund eligibility on a case-by-case basis.
To safeguard our infrastructure, partner networks, and all platform users:
- Grounds for Suspension: Accounts engaging in prohibited actions—such as cryptocurrency mining, port scanning, unauthorized vulnerability probing, malware distribution, hypervisor escape attempts, payment fraud, or severe resource abuse—will be suspended or terminated immediately without prior warning.
- Sole and Final Refund Discretion: If an account is suspended or blocked due to security violations or terms of service breaches, Velocity reserves the sole, absolute, and unreviewable right to determine whether any prepaid balance, deposit, or subscription fee is eligible for refund or subject to full forfeiture.
- Appeals Process: Suspended users may formally appeal or challenge the suspension by submitting a ticket to support@fairarena.raiseaticket.com. While all appeals are reviewed by our trust & safety team, the final determination rests solely, exclusively, and definitively with Velocity and shall be final and binding.
- Protection of Security Detection Systems: To prevent the circumvention and reverse-engineering of our automated threat intelligence and anti-abuse safeguards, Velocity may or may not disclose the exact internal indicators, specific telemetry thresholds, or forensic details that triggered the enforcement action.
6. Fair Use & Prohibited Activities
Velocity developer environments are designed for software engineering, compilation, testing, data science, and AI development. The following actions are strictly prohibited across all plans:
- Cryptocurrency mining, Proof-of-Work computation, or unauthorized distributed hashing.
- Port scanning, DDoS traffic generation, malicious network probing, or spoofing.
- Hosting malware, phishing infrastructure, command-and-control servers, or illicit proxy nodes.
- Attempting to compromise sandbox container isolation or host node hypervisors.
7. Questions, Custom Contracts & Support
For questions regarding plan features, enterprise SLAs, volume discounts, or billing adjustments: